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Site Offline Affecting Search Results
Posted 10 August 2004 - 09:59 AM
Posted 10 August 2004 - 10:13 AM
2. Ask for a refund for the 10hrs of loss uptime.
3. Review your service agreement and area of uptime garantee.
4. If you've lost a considerable amout of revenue AND you have the
resourse to take legal action, try to recoup any loss revenue.
Posted 10 August 2004 - 10:19 AM
then i can sort out the provider!
Posted 10 August 2004 - 10:24 AM
Posted 11 August 2004 - 02:03 AM
Posted 11 August 2004 - 07:49 AM
There is no such thing as a Google Dance anymore. Those monthly updates of the Google index ended last year. Now Google performs what has come to be known as Rolling Updates, meaning their database and index are changing constantly.
Posted 11 August 2004 - 09:17 AM
We did contact our provider and asked about a dedicated server with a back-up but after reading some of stories on the Forum we're too scared to move anything now...in case it makes matters worse, in fairness this is the first incident of it's kind in two years...
hopefully it comes good v.soon
Posted 17 August 2004 - 08:15 AM
i can't help feeling we've been really penalised for being off line, although according to my hosting company, no one else has complained of the same problem.
Posted 17 August 2004 - 09:09 AM
Posted 17 August 2004 - 09:17 AM
the earlier message i had -
"You should be okay in a few days Dee. It's just a matter of the bot running back through your site, verifying everything is still there, then dropping it back into their database. That process can take anywhere from a day or two up to a week or two. I've never seen it go farther than that for a situation like you describe. "
so i've just been waiting for things to improve and they have in most cases gone up again but no where near the level i had before...my visitors have dropped from around 550 per day from Google to around 50
if it's because of something else, what should i be doing now...please
Posted 17 August 2004 - 04:33 PM
I've seen sites pop all the way back in immediately and I've seen them slowly climb their way back up the SERPs.
Considering that Google is chock full of partially indexed pages right now, and assuming that not all of your site has been re-indexed in one fell swoop, a slow climb would make sense.
I wish there were a way to speed it up for you, but there isn't any I know of short of breaking into Googleplex and leading the spider around by his little hand erm... leg erm... tentacle ...erm whatever.
Posted 17 August 2004 - 04:40 PM
If they actually have your pages indexed, but they're simply not ranking well, then yes. It would have nothing to do with your server being down.
Servers down make pages gone -- not rank poorly.
If they're missing completely, then them being down could be the problem, but it shouldn't take long for them to be back in the database.
Posted 17 August 2004 - 05:19 PM
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