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Dissappeared From Index
Posted 28 June 2004 - 06:33 AM
I took on the optimisation of a page. This page was ranked #7 in Yahoo uk and #7 in Lycos and had a number of other top 10 and top 20 listings search engines and directories such as msn etc.
However, today, it has completely dissappeared, not just lost it's rankings but actually dissappeared from the indexes.
Why would this happen?
I personally did not submit it in the first instance, so I don't know when it originally submitted and whether it has just been sat around in the index for some time. But, on saying that - other pages within the website are still indexed so I don't understand why it would drop just this one?
Am I missing something here? Can anyone help???
Posted 28 June 2004 - 07:18 AM
Did you make a lot of changes, like a total redesign? Could be that the search engines crawled the page and figured it's new, and relegated it to their mysterious sandbox. I know Google did that to a couple of pages I revamped a few weeks ago.
Or did you perform some secret black-hat no-good seo technique on that page?
Anyway, as long as other pages still link to this page, the search engines should find it again real quick, and you'll get indexed again soon...
My 2 cents...
Posted 28 June 2004 - 07:56 AM
I'm wondering if it's possible the page was in a paid inclusion program, and maybe its time is up. Maybe the owner of the page brought you in because they didn't want to do the PFI thing anymore.
Posted 28 June 2004 - 08:36 AM
If Google, then G just had an update, so it could be a bad neighbourhood outbound link, but one would not do it, you 'should' need a couple to warrant removal. If Yahoo, then possibly like Bob said, it could be PFI ending or something.
Posted 28 June 2004 - 09:34 AM
Posted 28 June 2004 - 10:13 AM
Thanks for the feedback. Yes, it is still in Google - I have to admit, my first thought was that the paid inclusion had lapsed too as Qwerty has said. Unfortunately, I did not submit it the first time so I don't know when it was actually submitted.
Still at least that can be rectified eh!
Posted 28 June 2004 - 10:18 AM
Posted 28 June 2004 - 11:21 AM
Posted 28 June 2004 - 11:52 AM
Posted 28 June 2004 - 12:54 PM
Posted 30 June 2004 - 09:43 AM
So the conversation is going like this:
Lycos: "The page was dropped because we couldn't authorise the credit card due to an error in the number"
Me: "OK - I see, but, the page that was dropped was not the page the credit card order relates to, so can I please have the original page back please"
Lycos:"If you send us the order number, I will have a look at it for you"
Me: "Yes sure, here is the order number ....."
Lycos:"I have had a look at the order and the only thing I can suggest is that if you check your credit card details and correct them then resubmit the order we will process it for you"
Me: "But, you have taken out an un-related page!!!!!! The page you have removed was nothing to do with the order!!!"
Aaaaaaaaaaaaaaaaargh - and this was the condensed version! There is no contact tel no so what else can I do???
Any ideas, anyone?
Posted 30 June 2004 - 10:48 AM
There's really not a lot you can do if you can't get past the first level of customer service folks. They hold all of the cards and are likely following a script to make sure they get their money.
Maybe ask them for a contact phone number when you're talking to one of the reps so that you can speak to someone for real? Then immediately ask for a Supervisor/Manager?
Posted 30 June 2004 - 02:27 PM
Posted 30 June 2004 - 03:15 PM
oh yeah the site is:
I sincerely appreciate if anyone has anything to offer me...
Posted 30 June 2004 - 03:40 PM
I will not comment fully on your site as that would be a backdorr review and we don't do that. I would suggest you read a bit here, especially the advice for newbies section in the optimisation forum.
It would help however if you had the phrases in your title of your pages, acyually appearing, as a phrase on the page itself.
Have fun reading
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