You know the one, you fill in the form on a web page and click send. A page is returned and it say ' Thanks, your message has been sent'.
Now I believe that a good message is more then just polite, Its good customer service. How you write a message probably wont make any difference with the search engines but, in my mind, it still is an important part of writing copy for a website.
I cant put my finger on it but when I fill in a form and send my details I always feel cheated if the all I get for my trouble is 'Thanks, we will get back to you ASAP'.
Not very creative is it? I probably wont be checking my inbox every hour, anticipating the arrival of an interesting and informative email.
Anyway, I was wondering If any of you would like to share ideas or have seen some good techniques used on a website response pages.
(The description at the top was meant to read:Seen any good techniques? contact pages........ sorry )
Edited by air-dog, 08 September 2003 - 12:07 PM.