9 replies to this topic

[maclaren]

the problem is that i got 200 unique visitors daily on my shopping cart,,,, but they are not buying any stuff from the site..... i will be very thankful if anyone can give any idea or suggestion for this problem..

[chrishirst]

welcome to the forum maclaren

there could be lots of reasons;

in no particular order

the products you sell are overpriced crap and nobody wants to own one,

you sell lingerie.

you sell good products which people want, but your site doesn't present them very well

This one we can certainly help with and very likely the second.

Create yourself a signature, observing the forum guidelines please, then anyone who wants can look at your site can do so, stay with us read through a few threads, ask a few specific questions, and when you get to 20 posts (not "me too" answers) you can ask for a site review.

Copywriting sounds like it may be the place to start for your problem.

[blackpool]

Welcome to the forum mclaren
What products do you sell?

[Randy]

Welcome to the fun and games maclaren !

In addition to the above, you will likely want to read through the [url=http://www.highrankings.com/forum/index.php/topic/833-tips-for-new-seos/]Tips for Newbies[/url] topic pinned to the top of this category. You may also find it very helpful to read through other areas of the forum. Specifically I think you could probably glean some good information that also applies to your site in previous Site Reviews.

Browse around a bit, ask questions and/or contribute where you can. In no time at all you'll be up to 20 posts and will then be able to request a site review yourself!

[Rob]

Welcome maclaren

I use clicktracks which is a web analytics software package. One of the many features is grouping your website visitors into product segments. One of the many features is analysing visitor behaviour, e.g. those who reached your goal (such as the checkout button). It provides you with an overall view of how people are using your website. If you can see where they are going and why they are exiting (all things clicktracks displays), you may be able to work out why they aren't buying!

I don't work for them by the wya, i'm just a big fan of their product

Best of luck,

Rob

(p.s. www.clicktracks.com)

[JamesW]

Are you sure you're not on commission Rob!?!

Or, just a satisfied customer?

Cheers

James

[bkernst]

Have you watched somebody you know who doesn't know the website to try and buy something?
Sometimes seeing the response when sombody gets stuck or something is unclear is very useful information to fix and improve the website.

Have you tried to use your own site on a slow connection?
I have a slow connection, and when things take far too long I go elsewhere.

Is the text maybe hard to read or the shopping cart a bit unclear?

Have you actually tried to buy something from your own website to get an idea of the end-user experience?


Bernhard

[Rob]

Are you sure you're not on commission Rob!?!

Or, just a satisfied customer?

Cheers

James

Just satisfied (mostly ... i still think its a little overpriced, but it does its' job well)

Rob

[GeordieSEO]

Using the stats to see where people are coming in and leaving can give a good indication why people are not buying.

Also looking at the search terms people are using to find the site to see if you are being found for the right thing.

[disgust]

once you sort out some of the problems, you may want to consider BUYING traffic to increase your sales.

look into adwords, overture, etc.