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What's Happened To My Homepage?


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16 replies to this topic

#1 richarddsouza

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Posted 04 July 2015 - 03:21 PM

About 2 weeks ago, my site was ranking well for the desired keyword search terms. Nothing was changed to the homepage. Then the homepage disappeared and other internal pages were ranking much lower for those keywords instead. I have also lost my places/business position.
 
I have been looking at some of the other threads and suggested solutions. I'm not sure if these issues are related:
 
When I do a site:domain search all the other pages show, accept my homepage.
 
info:domain shows “no information available”.
 
cache:domain shows a 404 error.
 
 
In my attempt to resolve this, an XML sitemap was created for me 2 days ago. There are no major issues with WMT.
 
I’d appreciate any help with this problem. By the way, I’m not very “techy”.

Edited by chrishirst, 04 July 2015 - 04:32 PM.
Font size changes removed


#2 chrishirst

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Posted 04 July 2015 - 04:36 PM

That's the thing with checking rankings, ... ... They change.

 

http://searchenginel...f-success-13258

 

 

With no warning, with no reason and probably only for you.



#3 richarddsouza

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Posted 05 July 2015 - 03:55 AM

Thanks for your comment. It's less about the rankings, more about whether my homepage is visible to Google.



#4 qwerty

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Posted 05 July 2015 - 07:12 AM

It may be that the bot had some kind of problem accessing your home page when it recently tried to crawl it. Assuming there's no robots meta tag on the page with a noindex on it, and robots.txt isn't blocking the page in any way, try running a fetch and render on the page in Site Console (aka Webmaster Tools).



#5 chrishirst

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Posted 05 July 2015 - 09:42 AM

 

 

 more about whether my homepage is visible to Google.

 

 

Just check your site access logs to see what googlebot is requesting and what response it gets.



#6 richarddsouza

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Posted 05 July 2015 - 09:54 AM

Please excuse my ignorance. How and where do I find/do this?



#7 chrishirst

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Posted 05 July 2015 - 11:57 AM

Probably in whatever control panel your host provides for your account.



#8 richarddsouza

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Posted 05 July 2015 - 12:40 PM

Thanks, but I still feel really helpless with this. Can you be more descriptive?



#9 chrishirst

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Posted 05 July 2015 - 02:02 PM

Not without knowing what control panel it is.



#10 Jill

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Posted 05 July 2015 - 02:40 PM

You might want to ask your website developer.



#11 richarddsouza

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Posted 05 July 2015 - 03:35 PM

Thanks, I think this is an "expert to expert" issue.



#12 richarddsouza

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Posted 07 July 2015 - 06:24 AM

The sitemap seems to have cleared the block as the page is now being cached. Hosting is suggesting that a plugin may have triggered a rule affecting the output of the mod_security. They have just indicated that there is some conflict with the Jetpack Likes plugin.



#13 Wildfigmedia

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Posted 07 July 2015 - 10:46 AM

It still sounds a little obscure to me. Have you now disabled the jetpack likes plugin and found an alternative plugin?

Also, this post does highlight how quickly our rankings can slip if we are not on top of things like this.



#14 chrishirst

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Posted 07 July 2015 - 12:15 PM

 

 

Also, this post does highlight how quickly our rankings can slip if we are not on top of things like this.

And is precisely why you should NEVER rely on 'rankings' OR traffic from search sources.



#15 richarddsouza

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Posted 07 July 2015 - 02:21 PM

My developer has just removed it. He says that because I use the Shares plugin, that is effectively the same thing. Is that the case?

 

I have asked hosting if there are any remaining issues from the original problem and am awaiting their response. They have been really helpful.

 

Fortunately, as of today, rankings are back to how they were before the problem started. I suspect I have lost business from this issue as those who would have arrived from those keywords are the potential buyers.

 

Chris, I appreciate that it's good to keep your traffic options broad to maintain rankings, but I rarely get business from sources other than Google keyword sources. I provide a face to face service to local customers, so "service-location" searches earn my living. It's one thing saying that "you should never rely" on it, but what else can I rely on?


Edited by Jill, 07 July 2015 - 02:24 PM.

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