I have a client with a local service business (plumbing) and somewhere along the way, some Yellow Pages people set some things up for him as a value add to his ad purchase. Now, he has conflicting Google Maps entries. The first one comes up with the business name spelled as "Mister Plumber", and shows his street address. The second comes up with the name spelled as "Mr Plumber", and shows his PO box. I notice that when my Maps UI shows the area, and I do a search for "plumber" it's the listing with the street address that comes up first. I have to zoom in a good bit before the one with the PO box shows.
I think we need to consolidate these, not have it split, right? And I'm assuming we should consolidate on the one with the street address - not because it's a storefront (it's his home), but because it has a better ranking already. We'll want to change the name to "Mr. Plumber" (or "Mr Plumber" like the other one is? I imagine most people doing searches won't bother with the period. Does that matter?).
How do I consolidate the two listings on the street address?
Is the street address giving better rankings than the PO box because it's a street address?