Does Google have it in for you/me? I've been scouring the internet, not just HR sorry, looking for good practices in making google places respond more reliably, or in some instances, just plain update. I've located several sites that suggest that setting up categories properly is key. Currently you can set up 5 categories through google's default categories and custom fields. The common recommendation is to set up the first and maybe 1-2 more using their defaults, then roll your own.
Several of the readings suggest that your custom categories are used like key phrases and should trigger a local listing result. I've set up 3 businesses with local listings and see nothing but inconsistency.
With two not even the primary category is triggering a listing, With one, one of the custom (this one's a stretch) categories sets it off.
Q1: Can anyone confirm that categories should work like key phrases and trigger the display of your listing?
Q2: If the answer to the above is yeah, then what gives? The categories were set up several months back which in itself should be plenty of time to update.