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Website Missing In My Google + Account


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3 replies to this topic

#1 WaldenPond

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Posted 01 May 2013 - 01:50 PM

I setup  a google + account for [my site] It was working fine.

 

 

Now I noticed that the "website" section is grayed out when search results displayed on smartphone, Number and Directions work, but web is grayed out.

 

Google + shows a blank space where the URL should be displayed.

 

I retyped the address a few days ago, but still it's missing. 

 

Any ideas would be appreciated.

 

Thanks.

 

Andrew


Edited by Jill, 01 May 2013 - 02:46 PM.


#2 bobmeetin

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Posted 03 May 2013 - 08:21 AM

Getting support for Google Places is funky. It's a bit like following a phone tree, just don't select the wrong number.  Anyway, there is a Help button on your Places admin page. If you click it you will see a couple help topics. Click "My Listing has Incorrect Information". I think you should end up at:

 

http://support.googl.../?hl=en-US&rd=1

 

You get some rather contained help options, may not apply.  Door #2 is to visit the Google Places results page for the business. Something like

 

https://plus.google....890/about?hl=en

 

There is a tiny settings button that if you follow will get you some more Help options. See the image:

 

google_context_help.jpg

 

Third choice, I'm exploring this week, on the same page there is a "Report a Problem" link. Go there. Click through the radio buttons to explore the hidden input fields which may apply to the problem.

 

* Sorry * - I don't have an idea why the website would be missing.



#3 WaldenPond

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Posted 03 May 2013 - 03:32 PM

Bob,

 

>>Getting support for Google Places is funky. It's a bit like following a phone tree, just don't select the wrong number.

 

I agree it took me 3 months to update my address for my business when I moved.

 

>>n the same page there is a "Report a Problem" link. Go there. Click through the radio buttons to explore the hidden input fields which may apply to the problem.

 

Great idea, I went there and noticed that the URL section was blank. So I entered it. Let's see what happens.

 

Thanks again.

 

Andrew



#4 bobmeetin

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Posted 03 May 2013 - 06:17 PM

Any time you fill out a service request form, forage if you must and find a text entry option where you can describe the issue.  Don't assume they will 'capiche' especially when you're playing a waiting game. This sounded ambiguous. Over, Out...


Edited by bobmeetin, 03 May 2013 - 06:17 PM.





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