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Bing Issue


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4 replies to this topic

#1 KarenC

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Posted 12 January 2011 - 08:56 AM

A client contacted me this morning to let me know his url is not being listed in Bing. Searching for keywords from his site does bring up his website.

When entering his url

www.hisdomain.com

The results may start with

www.herdomain.com

And there's a notation under the search box

"We're including results for herdomain.com. Do you want results only for www.hisdomain.com?"

Can anyone shed any light on why Bing would do it this way?

#2 qwerty

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Posted 12 January 2011 - 03:13 PM

Is there any connection between hisdomain.com and herdomain.com, or are they completely unrelated?

The search you're running -- www.domain.com -- should return any pages that reference www.domain.com, both on and off the domain itself, although it's not going to give you every page on every domain that references www.domain.com, since Bing still limits the number of results from a single domain on a given SERP (Google recently made a change on that, but only on particular queries where it's clear that numerous results from one domain were called for).

Do you get anything strange using the site: operator -- site:hisdomain.com?

#3 KarenC

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Posted 13 January 2011 - 09:19 AM

qwerty - no connection between the two domains.

#4 qwerty

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Posted 13 January 2011 - 09:52 AM

The domain names of the two sites differ by just one character. They happen to be in the same field, but that's really just a coincidence.

I was thinking that maybe Bing was returning two pages from one site on a search for the domain name of the other site because someone had linked to the second site and accidentally used the domain name of the first site as the anchor text. I still think that's the most likely explanation, but I wasn't able to actually find such a link.

#5 KayDenson

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Posted 17 January 2011 - 12:52 PM

In such a case the best way to track down the root cause is:

1) Find out who's the owner of herdomain.com
2) Use the webmaster tools made available by Google, Yahoo!, and Bing to find out any indexing errors.
3) As qwerty suggest run a backlink check to find out any correlation between the 2 domains.

Hopefully this is just a temporary indexing error.


Good Luck!





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