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Urchin Shows Huge Drop In Traffic Google Shows Steady Traffic
Posted 26 April 2010 - 12:58 PM
one domain consistently had over over 4,000 page views for months, then one day with no changes to the site PV's dropped to 167 and have been steady below 200 for the past 6 week.
However, the google stats show steady traffic with no drop, actually a slight increase.
How can I trouble shoot this ?
Posted 26 April 2010 - 07:38 PM
Posted 27 April 2010 - 09:56 AM
Also double check your log file analysis runs. It is possible that some other process on the server is resetting the permissions and ownership of your log files, essentially blocking Urchins access from them for parts of the day. This sort of thing will normally become quickly apparent because you'll see all or most hits to the web site occur between X hour and Y hour in Urchin, then suddenly all traffic shuts off.
Long story short, you'll need to troubleshoot what Urchin is doing and where things are failing. That'll usually lead you to a solution.
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