I could delete my existing photos, but when I tried to upload new ones, both tries failed. Anyone else having this problem?
If not, likley our firewall rewriting HTTP requests and messing it up. Also messes up going to HP.
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Unable To Update Photos In Profile
Started by
Tom Philo
, Dec 27 2007 01:01 PM
14 replies to this topic
#1
Tom Philo
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Photographer
- Location:Beaverton, Oregon
Posted 27 December 2007 - 01:01 PM
#2
Randy
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Convert Me!
Posted 27 December 2007 - 01:06 PM
Qwerty reported an uploading issue right after the migration and forum revamp Tom. It may have to do with that as I'm not sure if anyone has had a chance to dig into the issue yet.
#3
Jill
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Posted 27 December 2007 - 11:02 PM
Scottie's out of town for the rest of this week I think. I can try to look into it, but she's more expert on that stuff than I am.
#4
Jill
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Posted 27 December 2007 - 11:25 PM
I just ran some of the diagnostic and forum fixing tools, and it said it fixed some errors.
Let me know if this fixed the photo problem.
Let me know if this fixed the photo problem.
#5
torka
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Vintage Babe
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Posted 28 December 2007 - 12:09 AM
Nope, sorry; it's still broken. I can't upload a new personal photo, nor can I upload a new avatar photo. Error message for both.
--Torka
--Torka
#6
Jill
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Posted 28 December 2007 - 12:37 AM
What's the exact error message please? There were two tables that wouldn't seem to "fix" automatically.
#7
Sarah
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Posted 28 December 2007 - 12:30 PM
As a part of my new years resolution, I tried to upload a new one, it's looks like th eold 'image is too big' problem I used to have, so didn't realise there was an error. I can leave that resizing thing alone now I guess.
#8
torka
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Vintage Babe
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Posted 28 December 2007 - 12:35 PM
QUOTE(Jill @ Dec 28 2007, 12:37 AM) 
What's the exact error message please? There were two tables that wouldn't seem to "fix" automatically.
When attempting to upload an avatar photo from my computer, I browsed to the file on my hard drive, clicked "Update Avatar" and got:
QUOTE
The upload failed. Please contact a member of staff to help rectify the problem
When attempting to update the personal photo on my profile, I browsed to the new file on my hard drive, clicked "Update Photo" and got:
QUOTE
The upload failed. Please contact a board administrator.
Not very informative, I'm afraid.
--Torka
#9
Tom Philo
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- Location:Beaverton, Oregon
Posted 31 December 2007 - 02:46 PM
Yep, same exact errors that I got.
#10
Jill
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Posted 31 December 2007 - 04:34 PM
Tom, try it now.
#11
Scottie
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- Location:Columbia, SC
Posted 31 December 2007 - 06:31 PM
Should be fixed- there was a different "home" path on our new server than on our old one. All corrected now... let's see those photos!
#12
Jill
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Posted 31 December 2007 - 07:13 PM
ahh...so that was it. Surprised that didn't break a whole slew of other stuff!
#13
Randy
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Posted 31 December 2007 - 08:16 PM
Wish I'd known that, it would have been an easy one to fix across the board with a little symlink.
Are there any other sites that might need it Jill? I can tell ya how to set it up or set up a single symlink for you that'll cure all those problems for all domains if you want.
Are there any other sites that might need it Jill? I can tell ya how to set it up or set up a single symlink for you that'll cure all those problems for all domains if you want.
#14
Jill
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Posted 31 December 2007 - 10:44 PM
None of mine as far as I know. Scottie has more dynamic type sites than I do, so she might need it.
#15
Randy
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Posted 01 January 2008 - 08:50 AM
Consider it done, just in case.
It's still a good idea to correct those, but in the meantime the symlink should handle things.
It's still a good idea to correct those, but in the meantime the symlink should handle things.
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