Just to set the record straight, something MAJOR has changed with Google.
We have been top ranked in Google # 2 out of 64 million search results for our key phrase < removed > (no quotes) for 7 years.
In February, for some reason, that 64 million changed to 48 million, and we dropped to page two. Then it changed to 24 million and we dropped to bottom of page two. Then it changed to 12 million total search results, and now we are literally nowhere to be found. Not even in the top 20 pages of Google.
We're not even there. We're gone.
1) How can Google have 64 million sites for a search phrase and suddenly drop to only 12 million?
2) Why in Gods name have we literally dropped off the face of the earth?
Another extremely peculiar thing: I went to Google's page rank checker, like I always do, and now you for some reason "< removed >" (no quotes) is an invalid search term:
< removed >
"Exception from service object: Problem looking up user record.
The typed word, removed is most general!"
I know Google shuffles and shakes and jiggles and modifies, and normally I would just wait it out, and watch us pop back to the top, like we always have, but this has destroyed all our income for our site. Our sales have gone from 20 orders a day to 1 order a day. This is going to mean bankruptcy for me personally.
Naturally I emailed Google support with the urgent question asking what is going on, and they didn't bother to reply. Is there some tool out there that helps you see if you've been blacklisted or if you've violated some Google policy? There's got to be something. Some database to tell me if we're doing something wrong.
Edited by chrishirst, 21 April 2007 - 07:28 PM.