QUOTE(jehochman @ Oct 11 2006, 12:28 AM)
Who's going to decide what's true and what's false?
The person doing the research on a company before purchasing there services, will decide what's the truth.
Why do SEO's say, research the company before buying?
customer: Ok WHERE?
If there is no place for customers to give negative feedback about the experience that they had with an SEO firm, how is one to do a research on a said firm outside of there own current customers (if there willing to release info of course)?
Alot of people wont use the BBB (as this isn't in every country) or are not as gun happy to "sue" companies due to fees and longevity involved in this process.
Next best thing would be to post about the experience on authority industry sites, these sites will usually make the SEO'S listen if they care about there brand, or if they want to better themseleves based on customer feedback or if the customer is completely wrong they can dispute the customers experience.
The reader will decide who is the professional and who isn't.
No harm in this, clear as day the way I see it.
Edited by nuthin, 10 October 2006 - 11:42 PM.