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How To Deal With Other Forum Members


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12 replies to this topic

#1 Jill

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Posted 02 December 2003 - 09:40 PM

I received a PM today from a member who shall remain anonymous. He was somewhat annoyed at another member, and so he asked me:

Can you tell me how to deal with people on the forum who are really dumb but who think they are the smartest person in the world?


I thought this was a good thing to discuss in the open forum as I know it's often an issue for people. Not so much because one person really is dumb and another smart, but because of the perception that this is so.

The "problem" with SEO and SEM is that it's really not an exact science.

If you are technically and mathematically inclined, you may feel that SEO can be completely figured out through formulas and the like.

If you're more creatively inclined, or perhaps marketing-inclined, you may be able to do great SEO work through these methods and formulas never enter into it.

I've said it before, and I'll say it again, there's more than one way to skin the SEO cat. There's really no right or no wrong way, just opinions of what is right and wrong. If something works for you, and you know it does, you may feel like that's what SEO is all about, and the other ways of doing things are wrong, dumb, spam, or whatever.

And yes, I do this too. All I can speak about are my experiences. Much like Scottie's signature says, "We don't see things as they are, we see things as we are."

That said, there are many times when people post things here that are just plain wrong, including me! Certainly, if someone posts something that you know to be wrong, then you should post a rebuttal. Post why you believe it's wrong, and what you believe the right answer is. But just remember that just because YOU believe what they said was wrong, doesn't mean it actually was wrong. It may very well just be wrong in your eyes.

All anyone can do is give the facts as they know them. If you post something that is just a feeling, as opposed to a proven fact, then it's definitely helpful to say that in your post. A lot of what I post is based on a hunch, or a feeling, but these feelings come from my many years of doing and reading about SEO.

It's very easy for someone new to SEO (1 year or less experience) to have read a lot about it, and even gotten some sites ranked highly to think they know it all. The fact is that nobody knows it all in SEO. Not me, not you, not even Barry Lloyd (although he's close! ;)).

The important thing to remember when there's a disagreement is to not make any of it personal. You are completely free to attack someone's idea, but you will be slapped silly if you attack them personally. That might seem like an easy distinction to make, but it's not easy for many people.

In fact, we recently had to suspend a member here who had hundreds of posts because he simply couldn't make that distinction, despite numerous warnings about it.

We want this to be a place with lots of spirited debate. We have many, many different personality types and levels of experience here. There will always be differences of opinion, and maybe even some differences in fact. That's okay.

My advice to those who get very frustrated with someone they believe to be wrong more than they're right is to simply correct them, give the facts as you know them to be and move on.

I know that's easier said than done.

Many of you have probably seen me in other forums beating a dead horse because I can't always let things go. We humans have a tendancy to want to have the last word, because if we don't it feels like the other person wins. I know I've felt that way a lot in some heavy debates. When that happens, I remember what my friend Chris Ridings once told me. It was something like this:

Just say what needs to be said and then leave. If you continue the discussion, you only give more weight to the other person's argument than it really deserves.

Wise words!

Your thoughts?

Jill

#2 Bernard

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Posted 02 December 2003 - 09:47 PM

;)

#3 Scottie

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Posted 02 December 2003 - 10:06 PM

;)

Different opinions are what makes a community interesting! If we all agreed... how boring! We'd never learn, never be challenged to think harder.

OTOH, once you've made your point and explained any misunderstandings about your argument... let it go... :lol:

#4 Jill

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Posted 02 December 2003 - 10:18 PM

OTOH, once you've made your point and explained any misunderstandings about your argument... let it go...


But it's sooooooooooooooooo hard! :lol: ;)

#5 Scottie

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Posted 02 December 2003 - 10:22 PM

I'm glad you got my subtle suggestion...

#6 t49

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Posted 02 December 2003 - 10:26 PM

Just curious ... How many names are on your
Super High Intensity Training List ? ;)

P.S.:
what do you have against cats? :doh:

Tom

#7 Jill

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Posted 02 December 2003 - 10:39 PM

You talking to me, Tom? Cuz if so, I don't get it!

#8 t49

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Posted 02 December 2003 - 10:50 PM

You talking to me, Tom? Cuz if so, I don't get it!

I'm assuming that it's the 'cat' part that's got you confused.
I was poking fun at your 'more than one way to skin a cat' comment.
If I where as smart as I tell everyone that I am,I would have quoted that comment,so as to avoid any confusion. ;)

#9 Dragon

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Posted 03 December 2003 - 01:48 AM

HI Jill,
From one of the "just over 18 months experience in SEO & SEM " I thank you for this post. Entering discussions on SEo forums are often very intimidating - & that is why Highrankings is at the top of my favourites list as I find it to be the opposite - here anyone, of any experience is free to post & express themselves - & will be "heard", & will gain helpful info along the line!

Especially with the Google flux - as I have read so many articles where one says this way & the other that.....I feel like I am constantly chasing my own tail....at least twice I have read articles re the current flux, and then return to this forum to see that it was completely ridiculed...!

Like many things in the online world - it is a process of constant learning & adaptation.

Thank goodness for the posts of informed people that have gone through similar situations & are willing to share their knowledge with everyone in the SEO /SEM community..!

#10 Randy

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Posted 03 December 2003 - 06:54 AM

Well said Jill.

And yes it is difficult sometimes to "let it go" as it were. That is the key to avoiding personality conflicts though. Well that and a good sense of humor sometimes.

hmm...Scottie think we can find a Step Away From The Computer icon for those times? Something cute and funny that hopefully wouldn't offend anyone to receive via PM. :)

FWIW, if I ever get even close to knowing as much about SEO as Jill does, let alone Barry, I'm going to retire. Nothing like going out on top!

#11 bwelford

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Posted 03 December 2003 - 08:34 AM

OTOH, once you've made your point and explained any misunderstandings about your argument... let it go...

Another way I've heard that expressed:
If you don't hit oil, stop boring. :)

#12 domokun

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Posted 03 December 2003 - 08:47 AM

im sure a read a guidline on the motley fool website once that read something like:
90% of communication is none verbal, therefore when i say
"domokun you silly sod"
the wry smile and twinkle in my eye will show that i dont really think he's a sod and he's only mildly silly, therefore i say it in jest.
however when i post the same phrase on a forum, it can be taken completely out of context because there are no visual signs (except emoticons) that indicate in what way i am phrasing the sentence.
so bear this in mind when posting a rebutal to the forum and try not to be too harsh on each other ... you bunch of silly sods!
:)

#13 dragonlady7

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Posted 03 December 2003 - 09:25 AM

>If you don't hit oil, stop boring.

:D
I'm going to re-use that one. You have the best lines, Barry.

I can attest, it's very hard in written communication with people you don't know well to keep everything straight. Had an incident yesterday at work via email, where someone was joking and I thought they were serious and I went running off through the office panicking-- and was only able to straighten it out because the perpetrator of the joke saw me running around and stopped me to explain in person. :) It's that much harder when you can't see the person you were joking with running through the office in a panic because she seriously thinks she has a virus that's replaced all her e-mail attachments with porn. (I should make an avatar with the word "gullible" in marker across my forehead. That might reflect me a little better, & clear up misunderstandings... Actually, perhaps I should get it tattooed on my real forehead, just to make things perfectly clear.)
I find one additional aspect that makes it difficult in forums-- it's very easy to dash off a quick reply to something, in the heat of the moment, that gets read by a LOT of people, and very easy to forget to proofread it, or double-check it to make sure it says what you actually meant. Also, because it's a conversation that's progressing rapidly, there's pressure to reply NOW, not come back when your answer's all measured out and reasoned. So, take the immediacy and time constraints of a verbal conversation, and then put it in writing and display it publicly: Recipe for very, very deep misunderstanding among a lot of people.
Especially when you're a very fast typist, you may well have hit that 'add reply' button and dashed off to the next topic before your brain had time to catch up.




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