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Posted 22 March 2006 - 10:42 AM
Posted 23 March 2006 - 02:07 PM
Posted 23 March 2006 - 02:25 PM
We utilize these services to a great degree, although they aren't quite up to par with Google, at least there is some assistance.
Although my experience comes from an account spending well over that 500 amount, I think we're likely on that platinum or diamond level.... I've just never heard it referred to as a certain name for a certain level.
Posted 23 March 2006 - 02:27 PM
Posted 23 March 2006 - 02:32 PM
Did you finally get a rep who you like!? Or was that the Google rep that wasn't being all that responsive?
and I'm in the secret society.. wanna join me?
...edited cuz I can't spell
Posted 23 March 2006 - 03:22 PM
Posted 24 March 2006 - 05:32 AM
Posted 24 March 2006 - 02:34 PM
Posted 25 March 2006 - 08:51 AM
I think it depends where you are in the world.
As a UK based agency we get great service from the UK representatives, and despite some of our reps moving on due to promotions etc. we continue to get good people.
We managed to get into the Ambassador Program in the US but it was a bit like a country club and we asked to be removed from it. We now deal with the International team of Yahoo in the UK and they cater to all our overseas requirements.
If you get a good one embrace them, they are like extra unpaid staff members.
Posted 25 March 2006 - 11:43 AM
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