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Google Click To Call Service
Posted 23 November 2005 - 05:50 AM
Google Begins Test of "Click-to-Call" Advertising Program
Posted 23 November 2005 - 08:28 AM
I have a similar service available on our site through Timpani, but don't use it. They launched a beta program last month. Same deal, where it's "free", right now. No word on what will change down the road.
I may be a little behind, but do that many people use a headset on their computer? Just seems to me that it would be easier to pick up the phone and dial a number.
Posted 23 November 2005 - 07:56 PM
Posted 25 November 2005 - 12:51 PM
I developed an appointment book program years ago that dials over a modem for dial-up users. One of these days, I may just adapt it to cable/DSL. I'm just a little surprised that click / dial services were not developed sooner. I do not think Vista will even be fitted to offer such a service.
BTW - The most ridicules dialing service I have seen can be found in directories that encourage you to click a phone icon only to discover that after you do, you get a form to send your number to the party you want to call. A message appears on that page to inform you that party will receive your number and call you back. Waste of time, IMHO.
Posted 25 November 2005 - 04:48 PM
Ditto Pete. I can't see any customer service benefit on behalf of the customer or the site operator. It just adds another step to the process of getting the information that is being requested.
Posted 28 November 2005 - 05:01 PM
Have we as society really become that lazy that we need someone to call us and while we wait have them connect us to the company?
The only benefit I can see this offering me is the money I'd save on long distance charges, but since I exclusively use my cell phone that's free anyway.
Posted 28 November 2005 - 08:02 PM
Posted 01 December 2005 - 01:56 PM
I'm not too familiar with the service but does it mention anything about pausing the program during say midnight hours? I'd hate to be utilizing this and get some night owl at midnight clicking.
I love the web for the purposes of being available to avoid the sales person and even when I finally want to involve the sales person I'd rather fill out a form to buy something or ask further details. Privacy!
Any ways, thats my two cents.
<-- Forum Junkie WannaB
Posted 01 December 2005 - 08:11 PM
I won't leave my contact details if I am not interested. Assuming that the call will only take place once and only from the sales rep of the product or service I am interested in.
Posted 02 December 2005 - 07:24 PM
It could also be an evil method of calling waking your ex up at 1am too!
Now what would be a good idea is for it to not only allow the client to select what time to have to company call but to have the company be able to specify specific hours that is available for the client to have as an option. With that a one man team (or small business) will benefit from it.
Ring Ring You've Got Mail ... Should be interesting none the less.
Posted 03 December 2005 - 03:02 PM
I think Google should be able to address the issues.
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