In this case, the client quit after 6 months because they weren't ranking where we wanted (we always get our attorneys on the first page) and also at that time, the sandbag/age-delay-filter was in effect. They quit the monthly monitoring but are still part of our directory and are still a web design client.
Today I checked their ranking; they are #1 across the board. I'd like them back as an SEO client because I hope to maintain this ranking for them.
The question is... any of you that do SEO then have your client drop monthly monitoring WHAT services do you actually drop? As their designer... I have to honor their link exchange requests (although I don't research them to see if they're from the same neighborhood, etc). The only time I work on their site is when they ask for changes.
We've since upped the mandatory monitoring to 9 months but are wondering what service should we stop when someone cancels? We of course don't run any reports now... but if they want changes to copy, as their designer we have to do that.
I'm trying to get them back by showing them where their site is (I'm sure they're aware as they were constantly checking ranking).
We don't *un SEO* a page when someone quits the monthly monitoring, we leave it as is... Maybe we need to change the way we do things, maybe we don't. We're trying to get an idea of what others do in the same situation.
Thanks for any insight,
Edited by keli, 23 September 2005 - 10:33 AM.