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Having Live Chat Software On Site

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17 replies to this topic

#16 copywriter


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Posted 07 August 2003 - 07:14 PM

Ha ha ha! My husband used to think that. Every time he'd go to a site and click to see a product he'd yell from the other room "Karon! Come look at this. I didn't just buy this did I?"

Then there's my mom who phones me all the time to ask if I can dial into her computer and fix something. How many time do I have to tell her..........

Both of them would freak if a pop up jumped on the screen with "May I help you?"

#17 market seeker

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Posted 07 August 2003 - 08:28 PM

Wow! talk about market research this is great. I kind of expected these answers. Almost an overwelmingly negative response. I also would not like to have a window open while I'm looking at a site. I think I'll stay away from that product.

#18 copywriter


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Posted 08 August 2003 - 08:04 AM

Not completely negative. I actually *like* the option of live help, but I don't want it forced on me.

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