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Problem With Ssl
Posted 02 December 2004 - 05:41 AM
Hi, Was going to order with you, using an Apple Mac and Mozilla Firefox browser - your webpage shows a certificate that it will not trust- so sorry cannot order - email just to let you know you have a 'problem'.
We have a Thawte 128 bit SSL certificate installed which seems to work fine with IE and Windows, can anyone shed any light on why the above user's configuration was reporting a certificate it couldn't trust? There's a link to our site in the signature below.
Any help would be appreciated,
Posted 02 December 2004 - 05:47 AM
Posted 02 December 2004 - 09:46 AM
This is probably a silly question, but have you tried contacting the company who issued you the cert? They are likely to have had this reported to them already & may have some insight for you.
Just a thought.
Posted 02 December 2004 - 10:27 AM
Posted 02 December 2004 - 12:41 PM
Posted 02 December 2004 - 12:57 PM
Posted 02 December 2004 - 01:08 PM
I tried the same thing (selected "birthday" from the front page drop down) and got no warning. Went all the way through the subsequent page to the shopping cart, but stopped short of actually entering a delivery address. Again, no warnings at any point in the process.
(Sorry, Charlie, your stats are going to show an unusual number of abandoned shopping carts today... )
XP with SP2, FF 1.0.
Posted 02 December 2004 - 05:33 PM
No problem Torka, I'm glad of the help. I've installed Firefox at home now and tried the site and it appears to be working OK.
Though now of course I notice that some of my graphical elements don't line up whereas they're OK in IE. This is one of the problems of designing your site, making the products, photographing them, processing the pictures, coding the site, doing the SEO, downloading the orders and processing them. Call me a one man band but I think delegation should be the song I'm singing
Jack of all trades and master of none also springs to mind.
Qwerty the warning dialogue you experienced was what initially alerted me to the problem, I think it's working now, maybe the server hadn't refreshed when you tried it?
Posted 02 December 2004 - 05:39 PM
Posted 02 December 2004 - 07:10 PM
Bob you don't happen to see another domain or anything else that looks funny when you Examine the certificate by chance do you Bob? Odd that different people would get totally different responses from the same brower.
Posted 02 December 2004 - 07:37 PM
Posted 03 December 2004 - 03:30 AM
Posted 06 December 2004 - 06:19 AM
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